For the third year running, the Wills Group has received Great Place to Work® certification, with an employee satisfaction rating of 87%, up from 82% in 2022 and 84% in 2023. This progressive increase reflects the company’s culture of continuous improvement and its ongoing efforts to create a workplace where every team member can thrive.
The Wills Group’s approach to continuous improvement is fueled by annual employee surveys, including the Great Place to Work® survey, and a steady collection of other feedback received throughout the year. The goal of employee feedback is to make real, impactful changes that make a difference in the lives of our team members. By actively seeking feedback, implementing new strategies, and focusing on the well-being of every employee, we’ve created a workplace where everyone can succeed and feel valued.
Great Place to Work® Survey Highlights
The Great Place to Work® survey provides data on employee experiences and compares those data to millions of responses globally, revealing workplace strengths and areas for improvement. Other advantages of certification include easier recruitment efforts, stronger employee trust, and a more engaged workforce. Certification also leads to increased profitability, showing that investing in a great workplace pays off in multiple ways.
We’ve seen firsthand the benefits of Great Place to Work certification. At 87%, the Wills Group scores 30 points higher than typical U.S. retailers – a significant lead that distinguishes us from industry competitors and positions us as a leader in employee satisfaction.
Looking further at the survey’s results reveal the areas where our efforts have been particularly impactful:
- 95% of employees felt welcomed when they joined
- 91% are happy with our work environment
- 89% find our management approachable
- 89% appreciate being able to take necessary time off
- 89% value our benefits and perks
Additional open-ended comments highlight three shared feelings among our employees: they feel their jobs offer promising growth opportunities, love the people they work with, and unanimously agree that our 401k plan can’t be beat.
Insights like these help us understand what matters most to our team and guide our efforts to improve our workplace even further.
Empowering Lives in Motion at the Wills Group
For the past three years, the Wills Group has been recognized with Great Place to Work® certification and also secured the #14 spot on the Fortune Best Workplaces in Retail List in 2023. These achievements, as highlighted by Blackie Wills, President and CEO of the Wills Group, underscore our unwavering commitment to our team. “We invest heavily in building a great culture and providing our employees with the resources they need to thrive both personally and professionally.”
In recent years, we’ve remodeled our benefits package to achieve equity across all offerings, ensuring both retail and corporate employees have equitable access to those resources. Enhancements to our benefits, such as a more generous 401k match, profit sharing, 100% tuition reimbursement, financial consulting, affordable health insurance, and more, demonstrate our dedication to every team member’s well-being.
Helping our team thrive in every part of their lives makes them happier and more productive, and contributes to building a stronger community. This full-circle approach to keeping Lives in Motion underlines our belief that a well-supported employee can make a difference in their community, reinforcing the strength and resilience of the neighborhoods we serve.
If you’re seeking a great place to work where your contributions are valued and you can truly make an impact, consider joining the Wills Group family of businesses.