Philosophy and Values
Our Values Guide Our Actions.
We believe that running a successful business is about more than technical excellence and great administration. In order to be successful for the long term, we must stand for something. We must be guided by a consistent set of principles and values, so that employees and partners know what to expect from us.
Relationships underpin our success as a business. A consistent set of values guides our ongoing cultivation of those relationships. We take these values seriously, always finding ways to embed them into our processes, so they are never lost amid the daily noise and distractions of a thriving business.
Stability and Stewardship Since 1926
As a privately held company, we take full advantage on our ability to focus on long-term growth, free of the short-term distractions and volatility of public markets. At the same time, we have developed a corporate structure and management philosophy that values transparency and professionalism in corporate governance. This approach was deliberately designed to draw upon the best traditions of both private and public companies, while avoiding the pitfalls that each model can sometimes fall into.
The result is that we are able to stay focused on doing what is best for the long-term interests of our stakeholders, including our employees, customers, business partners, shareholders, and the community at large. We have a long history in Southern Maryland, and across the Mid-Atlantic region, and that history has always been grounded in a desire to balance our immediate impact on our customers and communities with a desire to build an organization that can have a sustained impact on everyone with whom we come into contact.
An environment for optimists who want their contributions to matter
Our culture is built on the idea that we are all here to make a difference in the lives of the people around us. We all bring the sum total of who we are, as people, to work every day. We care about serving our customers and helping each other. This culture manifests in five important ways:
- Customer Focus – We always strive to exceed our customers’ expectations
- Integrity – We keep our promises and follow through on our commitments
- Creative Spirit – We explore new ways of moving our customers’ and employees’ lives forward
- Employee Well-Being – We enhance our employees’ personal well-being and professional growth
- Collaboration – We nurture an environment where shared intelligence inspires great outcome